City of Siloam Springs

City to Switch Emergency Notification Vendors

code red alertsThe City of Siloam Springs will switch emergency notification vendors for its Siloam Alert program on Wednesday, February 24. The City has chosen to go with the CodeRED Warning system, an automated warning technology that delivers phone calls, text messages and emails to registered residents and businesses.

Residents of Siloam Springs are strongly encouraged to visit and click on the Siloam Alert icon to choose to receive weather warnings. Only those who opt-in to weather warnings will receive automated weather messaging. It is vital that residents choose to receive these weather alerts.

Register HERE

 Notifications can be delivered by phone calls, text messages or emails, or a combination of the three. Additionally, the enrollment page gives residents the opportunity to select which types of severe weather warnings they would like to receive. Residents are reminded that only warnings that impact their exact address will be notified. To ensure your account is correct and to ensure that you receive weather warnings, please update your contact information and elect to receive weather warnings in the CodeRED system.

For residents who do not have access to the internet and want to ensure they are enrolled in the system with the correct information, please call 1-800-566-9780 extension 3 to leave a message for CodeRED customer service.

"We have heard positive feedback from other communities using this technology. The speed of the message delivery is critical for this type of warning technology, and we selected this service because of its experience delivering targeted messages and superior customer service," said Communication Manager Holland Hayden.

The new, upgraded warning system will enhance planning for Siloam Springs emergency staff. The CodeRED Warning system uses advanced polygon methodology and proprietary message delivery to ensure all notifications are delivered to those within the direct path of the storm.



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